Returns, Exchanges, Defected Orders & Reprints

Returns, Exchanges & Defects Policy
Because all items are custom made, we do not accept general returns or exchanges for size, fit, or preference.

However, if there is a clear mistake on our end, we will make it right:
• Wrong design printed
• Wrong location from the approved proof
• Major print defects (ink missing, peeling, etc.)

To report an issue:
• Contact us within 5 business days of pickup or delivery.
• Provide your order number and photos of the affected items.

If we confirm the issue is our error, we will:
• Reprint or replace the affected items, or
• Offer an appropriate credit toward a future order.

We cannot be responsible for:
• Spelling errors or design details that were present on the approved proof
• Normal wear and tear after washing
• Garments damaged due to improper care (not following wash instructions)